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Central Collections maximizes Santa Cruz County’s revenue by collecting delinquent accounts. These accounts include Unsecured Delinquent Taxes, Abandoned Vehicle Abatement Fees, Agricultural Commissioner Fees, and Animal Services Fines.

Collection Officers review and evaluate delinquent accounts to determine effective collection strategies. The officers call and send correspondence to many different individuals and entities. When necessary, Central Collections also pursues legal action to recover public debts.

COLLECTIONS DIVISION HOURS OF OPERATION

IN-PERSON CUSTOMER SERVICE:


County Government Center

Address:
701 Ocean Street, Rm. 150
Santa Cruz, CA 95060

Hours:
Monday – Thursday 8:00 AM - 4:00 PM
(Closed 1:00pm – 2:00pm)
Closed Fridays

South County Government Center

Address:
500 Westridge Dr.
Watsonville, CA 95076

Hours:
Thursday 8:00 AM – 4:00 PM
(Closed 12:00 PM – 1:00 PM)
Friday 8:00 AM - 12:00 PM

TELEPHONE AND EMAIL CUSTOMER SERVICE:


Phone: (831) 454-2292

Phone: (831) 454-2292

We accept cash, money orders, cashier checks and personal checks. We also accept debit and credit cards, but there is a minimum additional charge of $2 or 2.29% of the payment, whichever is greater.