Our Services

Application Development

The Applications division develops, modifies, enhances, and implements custom software solutions to business challenges, which include mobile and web applications.

Project Management/Business Analysis

This team works with all County departments on technology projects, from ideation through final production implementation phases, as well as data driven process improvement projects. As part of the Applications division, this team also manages enterprise vendor applications.

IT Support

This division provides all levels of technical support to our internal users, which includes tending to a wide range of break/fix issues, procuring and managing software licenses, procuring and deploying computers and many other IT types of hardware, performing account management, managing hundreds of mobile devices, and much more.

Technical Infrastructure

This division supplies expertise in the areas of servers, operating systems, network storage, printers, virtual machines and cloud architecture.

Geographical Information System (GIS)

The GIS program provides geospatial content and solutions to County agencies, the public, and our regional partners. We design maps, create applications, and manage spatial data for Santa Cruz County.


The Cybersecurity Division’s goal is to prevent security incidents that have a significant impact to County’s services or data. The division accomplishes this by working within ISD and other departments to implement security controls and provide IT Security training.

Radio Services

The Radio shop maintains the infrastructure that allows the county and city agencies to be able to provide protection and other services to the public. The radio shop supports all the different radios throughout the county, including the sheriff, fire, all local police departments and public works.

Network and Telecommunications

The Network and Telecommunication Division manages the County's wide area network, wireless network, telephone, and voice communications systems.