Employee Satisfaction
By June 2023, Human Services will increase by 25% employee satisfaction with professional development opportunities including applying their talents and skills through mentorship, coaching, and targeted skill building.
Verification link/documentation
Key Steps
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| Establish baseline of current employee satisfaction of opportunities to develop professionally and to apply their talents and skills through employee responses to annual employee engagement survey. |
Re-introduce/announce pre-COVID professional development opportunities such as mentorships, shadowing, career coaching, and lead worker opportunities. |
Implement 2021 mentorships from March through September. |
Measure employee satisfaction of professional development opportunities via the annual employee engagement survey. |
| Plan Reference: |
Target:
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Baseline: |
Progress: |
| 1.A.iii, 6.B.ii |
1.25 Employee Satisfaction |
1 |
12% (1.031) |
Mentorship, coaching, and targeted skill-building are part of HSD's efforts to improve employee satisfaction. This objective will measure how well those efforts are doing with department staff.