THE ROAD TO COMPLIANCE

• Code compliance complaints can be lodged online, by mail or FAX, or in person at the Planning Department.
• Complaints are reviewed by the Planning Technician and are handled in one of three ways:

• Determined to be "not a violation", case closed.
• Referred to another agency.
• Forwarded to an investigator.

• After receiving a complaint from the Planning Technician, a Code Compliance Investigator performs an inspection.
• If the complaint is not confirmed, the case is closed.
• If the complaint is confirmed and not corrected, a Notice of Violation is issued. The violator has 20 days to protest the violation.
• If the Notice of Violation is not protested, then the violation is recorded on the property title within 30 days.
• If the Notice of Violation is protested, then a protest meeting is scheduled to be held within 28 days.

• If the protest is upheld, the case is closed.
• If the violation is upheld, then the violation is recorded on the property title within 30 days.

• If the violation is corrected and costs are recovered then the violation is removed from the title and the case is closed.
• If the violation is not corrected, various legal options are available to the County and the violator. Pursuing these legal avenues can take a year or more.

NOTE: Steps 2 and 3 combined can take anywhere from one to 30 days.